~ Please note ~

New Coronavirus Information Information (updated 25.3.2020) ~

Coronavirus (COVID19) guidance as of 23rd March 2020 following HM Government announcement, in an attempt to delay and reduce the transmission of the illness and subsequent impact on the health and social care system, please follow this advice:
 
People at higher risk from COVID19 (generally people who receive the flu jab) – people with long-term or chronic conditions (cardiac, respiratory, kidney, liver, neurological), diabetes, immune system problems including HIV, on immunosuppressant medication including steroids, transplant patients, people without spleens including people with sickle cell disease, active cancer including those on chemo or radiotherapy, or pregnant women or people aged over 70 years.
 
Please DO NOT ATTEND THE PRACTICE - in order to avoid spreading the virus to other patients and staff. You do not need to call the practice or NHS111 to inform us of your self-isolation. Please only call if you feel you cannot cope with your symptoms, your condition gets worse or lasts longer than 7 days OR you have other problems not related to this condition. 
 
Use the following website to find out what to do if you have concerns about coronavirus https://111.nhs.uk/covid-19/ before calling NHS111 or your GP.
 
If you need a note for your employers use the following link: https://111.nhs.uk/isolation-note/
 
To reduce people attending the practice there is a new telephone appointment triage system in place in order to assess patients and give advice on the telephone or arrange a face to face appointment if required based on clinical need. These telephone appointments can be booked online from 6am or via reception from 8am. 
 
ONLY ATTEND THE PRACTICE IF YOU HAVE BEEN INVITED IN OR HAVE AN APPOINTMENT.
 
NB: Please be aware that this practice will need to prioritise clinically urgent workload over routine depending on the demands on the system.

Important Update : New telephone triage appointment system

Non-Urgent Queries

You can use this form for non-urgent queries that we will assess and get back to you accordingly.

We will aim to respond to all queries within 5 working days.

If you feel the matter needs more urgent attention, you must call us on 01273 772020.

You need to be registered with us to use this service.

Patient's date of birth

Would you like a specific GP to attend to this?


Please choose the urgency level


Please describe the concern or health issue