New Coronavirus Information Information (updated 25.3.2020) ~
Coronavirus (COVID19) guidance as of 23rd March 2020 following HM Government announcement, in an attempt to delay and reduce the transmission of the illness and subsequent impact on the health and social care system, please follow this advice:
If you have developed the following new onset symptoms: persistent or continuous cough and/or fever (≥37.8C or 100F) - you must self-isolate for 7 days from the onset of symptoms
If you are living with someone with anyone who is symptomatic - you must self-isolate (quarantine) for 14 days (subsequently, if you develop symptoms you must self-isolate for 7 days)
Everyone should STAY AT HOME and practice social distancing:
Avoid all non-essential travel and contact with people
Work at home unless you are an essential services worker and cannot work from home
Only go outside for limited durations for purchasing essential shopping or exercise; travel to and from work; or for medical reasons
Stay 2 metres away from others?
Everyone should regularly wash hands with soap and water for at least 20 seconds and avoid touching your face
Look after your mental and physical wellbeing - see our website for resources
People at higher risk from COVID19 (generally people who receive the flu jab) – people with long-term or chronic conditions (cardiac, respiratory, kidney, liver, neurological), diabetes, immune system problems including HIV, on immunosuppressant medication including steroids, transplant patients, people without spleens including people with sickle cell disease, active cancer including those on chemo or radiotherapy, or pregnant women or people aged over 70 years.
Please DO NOT ATTEND THE PRACTICE - in order to avoid spreading the virus to other patients and staff. You do not need to call the practice or NHS111 to inform us of your self-isolation. Please only call if you feel you cannot cope with your symptoms, your condition gets worse or lasts longer than 7 days OR you have other problems not related to this condition.
Use the following website to find out what to do if you have concerns about coronavirus https://111.nhs.uk/covid-19/ before calling NHS111 or your GP.
To reduce people attending the practice there is a new telephone appointment triage system in place in order to assess patients and give advice on the telephone or arrange a face to face appointment if required based on clinical need. These telephone appointments can be booked online from 6am or via reception from 8am.
ONLY ATTEND THE PRACTICE IF YOU HAVE BEEN INVITED IN OR HAVE AN APPOINTMENT.
NB: Please be aware that this practice will need to prioritise clinically urgent workload over routine depending on the demands on the system.
The Robin Hood Health Foundation was establsihed by Dr Laura Marshall-Andrews and Gary Toyne (managing partner) in 2016 in order to assist those patients of BHWC who want to access complementary therapies but couldn't afford to. Prior to the formation of the charity (1169072) Gary and Laura had been making donations into a fund from the practice profits in order to enable access to complementary therapies for those that couldn't afford them until the charity could be formally established.
The objectives of RHHF are:
The relief and prevention of sickness and the preservation of health for the public benefit by the provision of complementary, natural and alternative medicine, in particular but not exclusively through the provision of affordable complementary therapy treatments and therapeutic art projects.
To advance the education of the public in health and wellbeing and the therapeutic benefit of the arts by but not exclusively through the provision of lectures, exhibitions, arts programmes and workshops.
Since 2013 4000 patients have come through the charity funded arts and complementary therapy programme. The charity (including that donated to the fund prior to charity formation) has received £137,000 in funding since the inception of BHWC in 2013. BHWC has contributed £85,000 of this funding. The charity has also received funding from Arts Council England and the Big Lottery.
How to make an appointment
Patients have advised us that they prefer appointments to be available on the day they are poorly rather than weeks in advance. We have responded to this by making many of our appointments available on the day.
The easiest way to make an appointment is online from 6am. This gives you a 2 hour advantage over booking by telephone which is not possible until 8am. It also takes the stress out of having to get through a busy switchboard. All our patients are entitled to on line access. If you don't have your on line username and password please email the practice at email@example.com and we will email them to you.
If you don't have internet access you can of course either phone the practice to make an appointment ( from 8am each day but not on Saturday or Sunday) or come to the practice and make an appointment in person.
I feel so fortunate to have The Brighton Health and Wellbeing Centre on my doorstep. The Receptionists are always so pleasant and hardworking and the doctors are first class. Everything is discussed and explained in detail and, from my experience, the doctors are always very thorough. The surgery itself is bright and cheerful and it is so easy and convenient to book appointments and repeat prescriptions online. Also, there is so much going on in the way of community health matters, a really good facility right here in the neighbourhood.